Warranty Claim

Disclaimer: Initiating a warranty claim does not guarantee a warranty transaction.

All warranty claims are subject to evaluation prior to assigning a Return Authorization (RA) number.
Please take note, once you initiate a warranty claim, both photo documentation of warranty concerns and proof of purchase from an authorized retailer must be provided.
Please allow 1-2 business days for a Grand Forest team member to reach out to you with next steps.
Axes purchased from 3rd party retailers (Amazon, Google, eBay, Walmart) are not covered under the GBS warranty.

Name*
First Last
Email*
Phone*
Which Product are you initiating a warranty for*
Authorized Retailer (excluding 3rd party) Purchased from:*
Date of purchase*
MM slash DD slash YYYY
Warranty Claim description*
Please tell us about the issue you are experiencing with your product.
Photos
Please upload photos of the damage / defect for the warranty team to review.
Drop files here or

Accepted file types: jpg, png, pdf, Max. file size: 50 MB, Max. files: 10.
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